Fully Managed IT Services

Managed IT services offer the right combination of services and options for any size business - all for an affordable and predictable monthly fee.

Managed Service Agreements (MSA) offer peace of mind with professional and personalized IT care for your business. Relax knowing that our certified technicians will concentrate on your IT systems so you can focus on your business. Whether you’re deploying new systems or re-purposing old systems, we identify your unique needs and develop a customized plan to resolve immediate and continuing IT challenges.

Proactive IT Service Monitoring

Our technicians continuously monitor your systems and data. The entire team and team lead receive critical notifications during all hours of the day to heighten visibility.

We’re firm believers that IT service is more than damage control. With our monitoring tools, our customers often get a phone call from us before they even know there’s a problem. When your business operates with business-critical applications, we can provide emergency response before an issue arises with while-you-sleep alerts. We help you prevent and resolve IT concerns before they affect your business.

Business Application Support

At Oceanx, we believe end-user applications are essential to everyday operations. Within the evolving business life cycle, business applications and assets are becoming more and more critical to operations.

As a part of our managed service agreements (MSA), business application support services support the entire application life cycle. We cover application conception, design, and deployment through service, renewal, and disposal. Our business application experts work directly with your vendors, bridging the gap between you, your application and the vendor assuring that technology is in capable hands, and that you will get the best result each time.

Operating System Support & Maintenance

Navigating life cycle support of operating systems is daunting. Oceanx incorporates new operating system versions as vendors announce them.

Our engineers will perform common administrative functions on your behalf. They provide one-stop maintenance services, including software versioning and security patches. We also can help identify performance-enhancing opportunities within your base operating system. Our managed IT solutions deliver the security defense and round-the-clock troubleshooting and support. Dont worry about applying the latest patches, updating devices with the latest anti-virus tools, or keeping servers compliant with corporate access policies we will do it for you!